Nykaa.com — product not received

Website:www.nykaa.com

Hi,
I had place an order on Nykaa on 15th May'18 and the Estimated Delivery Time was 21st May'18. but till date I have not received my product yet. I called customer care on 21st and they said it will be delivered within 48 hours. But nothing till date has happened. Its been more than a week. Pls help resolve this matter ASAP.
AWB #P[protected]
Courier Name- Wow Express
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It was promised by nykaa.com that the order no.[protected] would be delivered between 22nd May 18 to 27th May 18 but unfortunately on 28th May 2018 the delivery boy came to the society and went away without delivering the product.

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