Nykaa.com — product undelivered by nykaa
Ssubhasish23 on Jul 2, 2020
Order no : nyk[protected]
Ticket no : [protected]
I had ordered some item and it was supposed to be delivered on 17th june 2020. When the deliver boy had come he had asked me for the otp, i gave him and due to the current coronavirus situation, no outsider is allowed inside our society.
Later when i went to collect the product from the main gate i found it to be missing. Later i checked our cctv footage but couldnt find anything.
I raised a complaint on 18th june and the ticket number is mentioned above but still now i havent got any response and everytime i am calling the customer care and mailing them they are not answering properly and everytime saying we are looking into it and we will inform you.
This is really a pathetic and unresponsive service from nyka.
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