[Resolved] Nykaa.com — rude and stupid behaviour of delivery boy

2 Reviews
 Bhavishya Kadali
I got a message from aramex courier service that my order is out for delivery on 29/7/17 and after that i waited for the call of delivery boy but he didn't call me at all on 29/7/28. Even on 30/7/17 and 31/7/17. He called me on 1/8/17 at 5:10 in the evening and at that time i am in an argument in court as i am an advocate i switched off my phone. He at that time came to my home and left when he found i am not there. Later around 6:00 i called him to bring my package. Then he spouted stupid nonsense that if i am not available then i shouldn't order or change your address wherever i am and he said i would not bring your order at all. I am gonna return it you do whatever you want and cut the call. I called back many times he cut my call. Once he lift the call and said ey don't call i am gonna return it. I didn't understand what was that behaviour he was at fault when he messaged me he didn't bring he called me only once and when i called back he is yelling and talking about above nonsense which is very stupid of him. I can't even comment who is he to say such stupid nonsense and return my product and who is he to talk to rudely. I was shocked and couldn't realise from such situation when i came home from work. I complained to nykaa. No response. I am gonna file a complaint in consumer court unless he say sorry to me and bring my order. It's very serious thing happened to me. I am disturbed whole day and couldn't realise from it. I am gonna take severe action

Complaint marked as Resolved Oct 10, 2017
Nykaa team is worse. They always repeat their mistakes. This one is repeating in all my orders
Complaint comments  1 Comment     Updated: Share0Tweet0


Yesterday I received my order no.[protected] of four items in which one of the item Elle 18 color Burst lipstik has come damaged with bar code[protected] .so please look into the matter as soon as possible and replace the damaged item with new one.looking for the best result as early as possible.picture of the damaged lipstik is also attached .

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    +91 92 2220 1010 [Customer Care]
    104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
    Nykaa.com - rude and stupid behaviour of delivery boy