Nykaafashion.com — Denied Return and Refund Request: Order No - #[protected]

Hello,

I had ordered a kurta set from the website (Bunaai Navy Blue Straight Kurta With Pant (Set of 2) (M)). The order number is [protected].

I have received the product, but it is really disappointing and not at all up to my expectations. The color is faded and the fabric is also not fine. It doesn't look like a new attire. I emailed the support team thrice and there was no response. Then I called the support team and I was shocked to hear that the product is nonreturnable. They had hidden terms and conditions and now they are saying they will not take my return request. I want my money back. :(