Ola — access charge and unethical practice

Hello,

I hired cab from OLA for 12 hr/120 km in Hyderabad on 25th Oct. I checked with Driver if I free him after this ride, What is going to be charge? As per other cab company, I was supposed to charge for Kilometer, I travel.

I decided to free Cab but OLA charged me for 12 hr. There was just 50 km travel and no wait but still OLA charged.

I tried to convince them through Social media channel and added their CEO but they are not ready to listen.

I checked with Driver and He was paid only for travel Kilometer.

I need your help to get resolution from OLA.
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Auto cab being booked and extra money been asked to pay in advance by ola app and if booked an ola other auto cab driver comes to pick the customer
Very high charges when compared to meter autos. Because of ola and uber regular auto guys also deny the services. 104 rs for 2.5kms. isn't it unethical. Ola and uber are looting the people. What's govt doing??

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