I was trying to book an auto ride today through ola from marunji road, pune to hinjewadi phase 2. Every time after booking when i contacted the driver he said he cannot come for pick up as he is far. The auto shows 5 mins away from my home however the drivers still asked to either cancel it or cancelled themselves. This happened for 6-7 times today. Ola service is indeed very bad and the is no action taken for driver denying duty. This has been an issue with all is auto drivers. 8 also called customer care and spoke to csr by the name sunita. She said she'd help me book an auto ride however the ride she booked for cancelled and she refused to help me book another ride. Even the customer service is pathetic of ola!!!
Was this information helpful? |
Post your Comment