Ola Cabs / Ani Technologies — being fined for driver cancelling cab

On 08 july 2018, i booked a sedan cab in bangalore. Chose sedan because luggage can be loaded onto the car rear luggage space. But a big hatch back cab arrived. Driver refused to take the luggage into car. This is understandable because rear luggage space was not there.

But only a sedan cab should have picked my request, not a hatch back car. This cancellation is being charged on me.

Request you to resolve this please.

My cell no: [protected]

Forgot the car number. When i tried to book a cab some days before, this fine message came again. Hence bringing it to your notice.