Ola Cabs / Ani Technologies — Bill generated without taking a ride

Address:

BANGALORE

On[protected] i have booked a ride from Domestic terminal, Ahmedabad to satellite, Ahmedabad for which a CRN[protected] was generated.But the drirver of the ride has not turnup for pickup. Then i booked an auto at about 10.15pm and reached the destination by 11pm.To my surprise the OLA has generated bill for Rs.399/- with out providing the ride. I mmediately i dropped a mail to olacabs requesting for cancellation of the bill.But OLA instead of cancellation of the bill has refunded Rs.250/- stating the "We corrected an error in your bill and credited your refund. and mentioned the start time and end time of the trip which is not fair on their part. In fact i have not asked for refund.Since then onwards i am requesting to cancel the bill and reasons for refund of the amount.The OLA authorities instead of resolving the issue harassing me daily to clear the dues with penalty.I am ready to pay back the refund amount. Request you direct the concerned to rectify the issue and takeback the amount of Rs.250/- which i received as refund