| Address: | 401107 | | Website: | Ola cabs |
I booked a cab from Mira Road to new Bombay on February 17th, 2017. Before booking the cab, the fare estimate showed me Rs.450 or so. However on reaching my destination, my final fare was Rs.850.
I understand that the estimate is not 100% legitimate, however I cannot be charged the double of the estimate. The reason I booked the cab was because of the estimate fare. I was ready to pay Rs.500-600, but not the full fare. My journey otherwise was also extremely uncomfortable. There was no music system, the Ac was not working properly, the car was making too much noise at the back which gave me a headache, and the driver took a detour of 15 mins to fill the Petrol. When I contacted the customer care, they were uncooperative and Said I had to pay. Then they said that I had to handle it with the driver. I told the driver that I would pay him Rs.500-600, and I tried to forcibly pay him the money, but he absolutely refused to take the money. He took the money and placed it on my bag and drove off. I am amazed at the ridiculous behaviour of the driver and the customer care. Was this information helpful? | 
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