Address: | Dehradun, Uttarakhand, 248008 |
The cab driver in question is Naved Alam, he reached the designated location picked by the Ola app. I was asked to guide him as he was parked in the wrong place, i explained him the way to reach me, and not to my surprise he explained his inability to step out or drive around to reach me.
Why are you (Ola) not available on social media in this day and age for grieviances. The website i am submitting ny complaint has a satisfaction of 2 % for over 7000 filed complaints. I do have the screen shot if the cancelled cab and i need you to show yourself on facebook and twitter and somehow find me by tagging me and explain yourself and actions of your representative (One Mr. Naved Alam).
Incase i do not get a satisfactory resolution to my complaint, i will take this further up the escalation matrix.
Regards,
Himanshu Sharma
+[protected]
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