[Resolved]  Ola Cabs / Ani Technologies — Cab ride fare double collected due to defective app

Address:560085
Website:olacabs

CRN[protected] Rs.126 dtd. 5.12.2016 cab service used by my relative through my app booking. since my app did not show multiple option of cash/ola money/card, I could not select the required option CASH. oN DROP MY RELATIVE PAID CASH and confirmed me. Subsequently when I want to book cab on 9.12 iwas asked to pay this bill and i again paid by card as i was urgently in need of cab booking. My app is set right by support team only today
Was this information helpful?
No (0)
Yes (0)
Dec 16, 2016
Complaint marked as Resolved 
Ola cabs refunded the excess payment received by way of double payment. Thank you
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9455
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information