Ola Cabs / Ani Technologies — Cancellation charges levied

Address:	560097
Website:	ola

CRN[protected] a cab booked vide the mentioned CRN tonight. V could neither reach his mobile nor the cab driver called us.. As it was urgent I had to cancel and book another cab..I dont think it is right to charge me the cancellation charge with out proper service being delivered..

I expect the cancellation charge to be reversed as it was not cancelled for my personal reason but for the bad service received from your end. Inspite of cancellation of the above ride I have again booked another cab of your same company and did business with you itself.. for this reason I think you should and must reverse my cancellation charge of 50 which u charged foe my subsequent ride..
HOPE U WOULD DO THE NEEDFUL.