| Address: | Hyderabad, Andhra Pradesh, 500003 | | Website: | Ola cabs |
Dear ola service provider i am
Here to raise a complain on your company regarding the cab service by your people to customer thing is that i booked a sharing cab which showed me a waiting time for about 15 minutes and customer was waiting on the road side with family and in some time received a message of cancellation from your company and i called up to driver about the status and he was saying that on the route he picked up some other customer so he can’t pick up us and twice i booked the cab and waiting time was 15 minutes again, so i waited more 15 minutes after 15 minutes again same message from your driver stating picked up some other customer in between the route and i received a message cab cancelled after receiving the message of cab booking confirmation this is very pathetic service which you serving the customer and made to wait on road total 30 to 40 minutes which made the customer very very bad and low and we lost 30 minutes of time because of your pathetic service and he was not able to travel to his destiny. Even after receiving confirmation message and making customer to wait for such a long time at last customer was not satisfied with the service which made him lost his time and his work and this complain i am going to raise to ombudsman. I had shared the screen shot of my booking which has being cancelled by ola company two times the please look into this and do the need full so that same issue or problem should not happen to any public and i need the pay for the issue i faced, this is not good which happen to customer. My contact. Details [protected]
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