Ola Cabs / Ani Technologies — cancelled my ride

Today i book a ride (Auto) without any information how he can cancel the ride and i call backed and asked him why you cancel the ride he says "for giving 30rs why i need to come" is this the way u treat a customer. And for the name sake you giving the offer and putting advertisement to attract the people and their is no use of it utter waste of your service. If your not going to take any action on him.. I will just posted in the social media about this..