Ola Cabs / Ani Technologies — car which was booked came late and ultimately the booking was cancelled

Address:

Mysore, Karnataka, 570031

We had booked a cab on 30/03/2018, at Chamundi Hills, at around 7 pm. It was a Tata indica or Bolte. I tried to contact the driver as soon as the cab was booked at 7 pm, which he did not pick. The driver's number is [protected]. The car number is KA.. 8578 (not very sure). Again we called him at 7.11, which he did not pick up. Finally, the driver picked up our call at 7.13 and asked us to walk down the road as he was not allowed to climb up the road. But by the time we reached the car, the driver told us that our booking stands cancelled and we had to book again.