Ola Cabs / Ani Technologies — Charged Abnormal Fare on Share

Address:	Kolkata, West Bengal, 700053
Website:	www.olacabs.com

I avail Ola in regular basis to go to my office and come back to home. It's about 4.5 MK distance from home to office and Ola share generally charges Rs. 55 to Rs. 65. During the peak hours, they changes max Rs.85-Rs.90. I go to my office about 2 pm daily.

Today they charged me Rs. 192 in a share cab just to cover a 4.5 km. Almost 3 times compared to usual fare. My fault? I have not noticed the fare during booking. As a regular customer, I knew that it will charge me max to max Rs.85. Immediately after the ride, I called up Ola customer care, they said sorry, they cannot do anything on this.

I agree, I did not noticed the fare but still should we allow them to charge anything they want? Availing cabs becoming necessity in our day to day life.

I want, the govt should take immediate action to regularize the fares. They will charge higher side during the time of high demand as they are also doing business. But it should have a limit!!