Ola Cabs / Ani Technologies — charged amount from ola wallet money without doing ride

Address:	Chennai, Tamil Nadu, 600042
Website:	Ola

Dear Sir,

For the requested invoice I have complain against the driver, first driver is unprofessional.Secondly after getting inside the cab and submitted OTP driver asked 30 rupees extra when I said no, he denied to do the ride. I have requested to driver to cancel the ride but he showed it as ride and charged Rs.40 with intentionally.O n the spot I called to Ola support but no one pic the call so I raised a complaint in the same time through ola support. But I did not get any response.while by 10.15 pm I called to ur customer care agian and able talk with your support person he said cannot help me.

So I am writing email and requesting refund for the same amount.I don't need any excuse from you guys, this is really a harassment to customer.Though I am frequently using this ola service this incident happened 1st time with me.i don't know how I will believe u guys.if no one will help me surely I will stop use this service and will share the issue with social media and will request to my friend circle not to use ola.

Let me know at earliest your positive response.

Thanks,

Swarnalata