Ola Cabs / Ani Technologies — charges collected without taking a ride

Address:

Rangareddy, Andhra Pradesh, 500035

I have taken a ride on ola rental crn [protected], as there was a problem immediately i tried to cancel and as i was unable to cancel the trip i had asked the driver to cancel the trip, he had cancelled the trip and said that i had to pay inr 1328, even the cab has not gone for a metre from the boarding point. When i called the ola customer care, they are un professional and said nothing can be done. With out using any services i had to pay 1328 rs, even i had raised complaint on the website but no use. Request you to look into this and be a professional company.