Ola Cabs / Ani Technologies — charging twice by hidden policies

Address:	411001
Website:	www.olacabs.com

I booked an ola outstation cab on march 11, 2018 at 9:30 am from pune to lohagad. It was showing rs. 2990 as expected fare for a 24-hour return trip.

I completed my trip at 12:59 pm the next day (March 12). So, from 9:30 am, march 11 to 12:59 pm, march 12, the total number of hours were 27.5. We exceeded 3.5 hours in our 24 hours package.

But ola charged us for two days (48hours), instead of charging just for the extra hours.

Instead of paying around rs. 2990, we paid rs5480 just for a 140km return trip. This extra money they charged me is just because of their hidden policy.

This is a fraud because they didn't mention this policy anywhere before booking or just after the booking the cab. If we were aware of this policy, we would have come back on time or booked it through any other service