Ola Cabs / Ani Technologies — crn [protected] - outstation cab neither provided nor informed in advance

Address:

Pune, Pune, Maharashtra, 412308

I booked an outstation ola cab yesterday on 1st may 2019 for going to attend an official meeting on 2nd may 2019 (Today) at at farias resort, lonavla vide crn [protected].

I (With other two colleagues) was supposed to leave at 8 am today to report at 09.30 am (The time when meeting was to start)

A message was received that booking is confirmed and cab/driver details would be shared one hour before the ride time.

When i did not receive details of any cab, i raised a ticket no.[protected] for the concern.

I was very surprised by the information received from your representative mr siddharth who called at 07:55 am that presently no cab is available for your requirement and i should book this again.

When i tried the option there was no information or surety about availability of cab again showing 1 hours waiting time.

I had request my colleague residing near singhad road to book outstation cab, spend rs. 303 to reach her on the way.
The whole process took extra time, i reached late by one and a half hours and had to face scolding, harassment & humiliation by my seniors due to missing major session of meeting.

If the cab was not available why ola did not inform me well in time enabling me to make alternative arrangement.