[Resolved]  Ola Cabs / Ani Technologies — CRN:[protected]

I have paid cash to driver because driver has insisted me to pay the cash. But he didn’t updated it in the app that I have paid . It is still showing that the payment is pending. I have checked this without 1 hr and reached to customer support. But there is no proper response from them. Pleas help me to fix this problem. without paying the amount will driver leave from our destination?? No right. Even it’s driver fault customers are suffering. Why can’t they reach to driver and confirm whether we have paid or not?? When we reach to customers support it is not giving proper answers as they have computized. It is asking the same questions again and again. I have also mailed to customer support but no response from them
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 1, 2022
Complaint marked as Resolved 
Resolves
Sep 27, 2021
Updated by Uuhrrfhnbb
Adding driver name as well

Sep 30, 2021
Updated by Uuhrrfhnbb
Any update??
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9455
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information