[Resolved]  Ola Cabs / Ani Technologies — disputed amount

Address:Bangalore, Karnataka

Hi all,

My name is Manoj Abraham and my registered mobile number is [protected].

I have been receiving recovery and threats calls from OLA cabs asking me to pay the due of Rs 834. I have been using other cab services as well, apart from Ola but Ola cab services is the worst cab service provider.

I use to pay instantly to the drivers for all my rides and never opted for post paid service and later when I received a notification from the Ola regarding the outstanding balance I called up the Ola support line immediately to let them know that I dont owe anything to them since I use to pay by cash on every ride where the driver use to take extra payment stating that they dont have change and also I was wrongly charged the ride cancellation fees which was cancelled by the driver many times not once. They had then applied a credit of Rs 1000 in my Ola account.

Now Ola collection team is calling me and harassing me continuously even during the late hours and it is not at all professional and It is not appreciated.
I will not pay a singe penny which I dont owe.

They should rather check the details and communicate among themselves before harassing the customer and I can also take a legal action on the number of harassment calls and messages sent to me.

Hope this problem gets resolved and my name is removed from OLA debt
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Aug 6, 2019
Complaint marked as Resolved 
Nothing is done yet, how come it is written as resolved
Aug 05, 2019
Updated by Mc abraham
Hi all,

My name is Manoj Abraham and my registered mobile number is [protected].

I have been receiving recovery and threats calls from OLA cabs asking me to pay the due of Rs 834. I have been using other cab services as well, apart from Ola but Ola cab services is the worst cab service provider.

I use to pay instantly to the drivers for all my rides and never opted for post paid service and later when I received a notification from the Ola regarding the outstanding balance I called up the Ola support line immediately to let them know that I dont owe anything to them since I use to pay by cash on every ride where the driver use to take extra payment stating that they dont have change and also I was wrongly charged the ride cancellation fees which was cancelled by the driver many times not once. They had then applied a credit of Rs 1000 in my Ola account.

Now Ola collection team is calling me and harassing me continuously even during the late hours and it is not at all professional and It is not appreciated.
I will not pay a singe penny which I dont owe.

They should rather check the details and communicate among themselves before harassing the customer and I can also take a legal action on the number of harassment calls and messages sent to me.

Hope this problem gets resolved and my name is removed from OLA debt
Aug 06, 2019
Updated by Mc abraham
Nothing is resolved yet?How come it is written as resolved?
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    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information