Ola Cabs / Ani Technologies — double booking on single click

Address:

Agra, Uttar Pradesh, 282002

I booked an ola on 17 jan 2019 at 5.1 pm i received call from cab drivers i saw driver and vehicle details at the time of riding one more cab reached and claimed i have booked that too i shown cab details to both the drivers and took first taxi
On next booking ola added cancellation charge in my fair that is 30 rs
On discussion with ola drivers they had similar stories of double booking on single click to narrate
Kindly look into the matter