Ola Cabs / Ani Technologies — Driver asked to cancel cab and abused

Address:	Faridabad, Haryana, 121010
Website:	ola

Hi Team,

This is to inform you the I have booked a cab on sunday 11th Feb 2017. I called up the drived and I was informed that he can't come as there is strike in Ola. I was surprised because just 2 hrs ago I took a cab on the same route and strike was on saturday not sunday as per my knowledge. Driver was laughting and it seems he was drunk when he was talking so I disconneted. I got call from him again and asked me to cancel the cab from my end however, I denied. Drived used foul language and abused me. I complain in customer service team and received call from Pallavi KN Safety Response Team that she would take care and take neccesary action against the driver. Its been couple of days still I have no responce.