Ola Cabs / Ani Technologies — driver refused to pick up

Yesterday myself booked on rental basis for pick up flight from prominent corporate residency, gandhi nagar to ahmedabad airport since scheduled to be departed at 6.30 a. M in the moening. Accordingly i got a msg from you in respect of confirm booking at 4.30 a. M. I got a msg at 4.16 a. M informing me the name of driver and contact number. At around 4.20 a. M i contacted over telephone and he outrightly refused to pick up me. On the hearing his loud voice, i tried to book another cab who told me he will come shortly to pick up me.
After getting the second cab myself cancelled the booking so that i may not be further penalised.
Now my dream comes true when it is found that rs. 50 has charged for cancellation.
I have decided to go to consumer forum for such lapses. Please note that very last moment i reached to airport for such type of attitude.
I also think how long such unit may survive which is mainly for harming the society.
Regards,
Debasish