Ola Cabs / Ani Technologies — driver used abusive language and made some personal comments

Address:

Nagpur, Maharashtra, 440006

I booked ola cab yesterday i. E on 26 dec. 2018 around 9:50pm. I called the driver asked him how much time will he take to reach location and then as soon as i checked the app all the details i. E driver name vehical number otp everything was changed and the mentioned vehical was standing in front of me so i boarded that cab and told about this incident to the driver he told methat its ola cab's app fault and many vustomers faced the same issue and told me to cancel that booking. After cancellation icalled that driver that was assigned to me previously to say sorry to him his details are *kaleem salamat ([protected]) white ritz mh31eq0671* i was talking with him politely and said sorry that because of that fault you travelled upto 4kms for me and he in return said "if you dont know how to operate app then stop using the cab service or else lear how to use ola app" i am an engineer by profession and i had been using this app for past 3 years still after listening this [censored]i was still talking politely and what he said ahead of this it was so rude and mean comment he said that i am not having enough brain and he can surely say that even though he has not seen me but can surely say i am having a bigger size and a much smaller brain is this the way to talk to a female iam very disappointed with this kind of behaviour from your drivers worst service i must say...
I would request you to please take action against this stupid driver.