Ola Cabs / Ani Technologies — Driver used abusive language

Address:

Jabalpur, Madhya Pradesh, 482004

I booked a micro cab on 21/4/2017 at 7:30 PM. I have been a regular customer of OLA cabs but I have never seen such a pathetic response from a driver. Not only he did not respond to the booking and also behaved rudely when I called him to know about his location. He came near my location and called me and said you are not here I said I can see you please follow the GPS or shall i come to you?. He hung up the phone and cancelled the ride and charged me 50rs cancellation. Right away I called him and he responded rudely with aggressive talks and abuses. What kind of behavior is this. Please take some action because as a regular customer I am feeling so offended.

Driver's name - Ashish kumar Verma
Location - Jabalpur (Madhya Pradesh)
Car - Mini Grey beat
CRN of the booking[protected]
Date - 21/4/2017