[Resolved]  Ola Cabs / Ani Technologies — erroneous billing on flat fare ride

Address:

Kolkata, West Bengal

I have subscribed to ola pass and entitled to receive flat fare on rides less than 8km.

I took an ola mini crn [protected] (7.4km) but the bill amount was rs. 218 instead of rs. 159 even after the pass was applied. This ride was not a scheduled booking. (Details attached)

As per terms and conditions of ola pass, i am entitled to be exempt from peak pricing. I take the exact same route everyday and have received fair bill before, for e. G. Crn [protected] (Details attached)