Ola Cabs / Ani Technologies — fare charged

Why is it that you charge extra amount always and then after raising the concern i get the reversal of extra money charged as a voucher and not in the ola money as you used to offer previously..?
This is too bad that you charge high initially and then give the extra chargee back after raising complaint in form of vouchers.

We don't want some extra vouchers... Instead could you please take the fare shown in the beginning and not charge extra and then provide vouchers of the ectra money shared.