Ola Cabs / Ani Technologies — Fare increase charges without knowing & before ola cab booking | |||||
Yesterday on 20th Nov 2016 I Have booked OLA fromMini - Silver Xcent Upgraded from Micro "CRN[protected]" from Kharghar to Nala, Nalasopara West. During the booking i didn’t got any information from OLA app / support desk regarding the excess amount chargeable. Usually the charges from Kharghar to Nala, Nalasopara West comes up to Rs.[protected]/-. However today to my surprise i was charged Rs. 2266/-. On inquiring the details from OLA support desk i was informed that due to non availability of OLA cabs near by Kharghar i have charged been charged increase fare and i have to pay extra amount. Usually OLA app while booking informs about the fare increase while booking however the same was not done today while booking. Had i been informed about the fare increase i would have taken other transport vehicle which definitely cost be low. Due to non availability of OLA cabs why should i pay extra if i have other options available? I request OLA to refund extra amount paid by me to the OLA Money immediately. This is not acceptable for me now OLA cab is started cheating people without knowing any extra cost i will raise the consumer complaint & circulate all this message in social network not to use any OLA cab. 20 Nov, 2016 ₹2266 CRN[protected] Thanks for travelling with us, Swati N Kawale Ride Details Rajesh 74.7 km 124min Mini - Silver Xcent Upgraded from Micro 02:48 PM Jalvayu Phase II Road, Sector 20, Kharghar, Navi Mumbai, Maharashtra 410210, India 04:52 PM Nale Gaon Bus Stop, Nala, Nalasopara West, Nala Sopara Bill Details Base Fare ₹55 Distance Fare First 20 km ₹120 Last 54.7 km ₹656.4 Ride Time Fare for 124 min ₹124 Fare Increase* ₹1146.48 Total Fare ₹2101.88 Taxes ₹163.93 Total Bill (rounded off) ₹2266 To download invoice or raise queries, find support for this ride. Payment Paid by cash mone ₹1066 regards, Naresh Kawale [protected]/[protected] Was this information helpful? | |||||
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+91 80 6735 0900 [Regd Office]
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Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
You are correct ! Now OLA CAB is started cheating people !!
We should stop using OLA.. One side daily showing offers and other side doing cheating..
I have been cheated with OLA on 21st Jan, they charged Rs, 366.00 for fare increase, which is unjustifiable.
Together, we should raise voice against OLA for cheating.
Regards,
Avid Khan