Ola Cabs / Ani Technologies — Forcefully taken toll money

Address:	Ghaziabad, Uttar Pradesh, 201009
Website:	www.olacabs.com

Few weeks back I I travelled with ola (CRN[protected]. For this ride they change toll tax but driver didn't pay it. When I complain in ola they said they system issue and they will not refund the money. Which is wrong because system issue is not a problem of customer that is their problem and customer should not impact due to their system.
Also may be this is just an excuse to earn money.