Ola Cabs / Ani Technologies — fraud experience with ola driver

Address:New Delhi, Delhi, 110075

I booked an ola cab on 30.06.2018 from safdar hashmi marg, mandi house, new delhi to sector 10, dwarka, new delhi. It was 1.05 p m. The cab came shortly. Crn no. : [protected]. Prime sedan. After boarding the cab, he opened the meter and asked whether i would pay the travel expenses by cash or online (Ole money). He did not move the vehicle. I informed him of my paying on line (Ola money). He informed that he needed cash so i would have to pay by cash only. On my refusing to do so, he offered me to take me privately.in that case, he had to cancel my trip with ola and i have to bear that loss due to cancellation. He told that i could pay him the money on reaching my destination by deducting the amount of my loss (Rs 71 in this case) due to cancellation. I refused to accept this fraud and got down with my wife. So rs 71 has been deducted from my ola money. What is my fault? The travel details show that i travelled from safdar hashmi matrg, mandi house to nabha house, mandi house.in fact it is the same place. The vehicle did not move. What action against the driver?
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Jul 05, 2018
Updated by drc1951
I have not received any reply from the Ola company. Earlier also I had similar experience. Is there any collusion between the personnel in Ola company and the unscrupulous drivers? How for 0 km travel, Rs 71 has been charged from me.
Jul 14, 2018
Updated by drc1951
I have not received any reply from the company. Company seems to be running on bluffs. If this is the attitude of the company, I am sure that within a short time some other company will seal its fate. Kindly try to reply. We try to emulate the developed countries without realising that we are useless and good for nothing.
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    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
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