Ola Cabs / Ani Technologies — harassment by ola drivers

Hope you are doing good.
I would like to report to you of an unfortunate situation that i underwent courtesy of the ola cab drivers who showed no sense of responsibility and were annoyingly rude to say the least.

My flight was scheduled for departure at 8.50 pm and i tried to book a cab from attapur to rgia at 6:30 pm, which was almost two and a half hours prior to departure.

Below, i have described the situation in detail, which almost led me to miss the flight.
1. Ola mini and micro drivers accepted the booking and then asked for the mode of payment. When they realized it wasn't cash, they addressed me in a rude tone and cancelled the booking. This is the plight of a numerous customers and the drivers continue doing this.
If cash is all they need, why does ola still have cashless modes of payment listed?
Isn't it hypocrisy?

2. Next, the ola driver enquired on the estimated charge showing up in my application. Being a regular customer, i had a few coupons and i used one rightfully so. Knowing of the discounted amount, the driver denied pick-up stating that the amount paid would not even fetch him the fuel for his car.

3. Due to the disgraceful act of ola car drivers mentioned above, i was forced to choose an ola auto-rickshaw.
As the autos are not permitted into the departure gate premises, i had to alight at the auto stand, about 1 kilometer away from the airport.
With all my luggage, it was a real tough task to reach the airport on my own.

It is a known fact that several customers go through all of this and more, but only a few report them.
I had 3 ola cabs cancelled today for no fault of mine.
On top of it, had to be on the receiving end of mistreatment by your drivers, again for no fault of mine.

The question is, will you step up and ensure that such incidents would not happen in future and the customers would enjoy a pleasant ride?

Hope you read it right, and hope this effort does not go in vain.
Regards,
Surya