Ola Cabs / Ani Technologies — Harassment for payment which was already Paid.

Address:ANI technologies, 3rd floor, NSL Central Mall (Above Brand Factory), Opp. Forum Mall, KPHB Phase III, Kukatpally, Hyderabad.

Hello Sir/Madam,

I am Karthik Reddy, resident of Hyderabad. I want to submit a complaint against my favorite transport company Ola.

On June 3, 2020 I have booked an Outstation Ola cab from Peerzadiguda, Hyd to Nereducherla.

Selected mode of payment at the time of booking : Prepaid Ola wallet with 0 rupees balance ( I thought of adding the money on the way).

In the middle of the journey Ola driver urged us to change the mode of payment to Cash as he had no bookings in the lockdown period and also he has no fuel in the car.

I tried to change the mode of payment but invain. On my way on driver's request, I gave him 1000rs for fuel (Bill submitted to Ola).

After completing my journey, I have paid him through Gpay (2000 rs) and 300rs cash by hand.. I did not had an eye on my Ola wallet (Due to 0rs in my prepaid wallet, Ola changed my mode of payment to Postpaid and generated the bill at the end of the cycle).

On the day of Ola bill generation to TILL DATE.

Ola is harassing me to pay the Postpaid bill. Total Bill generated was 3300 (Already paid to the driver) but now it has changed to 4220 due to late charges.

Ola driver acknowledges the payment and he is telling that 'if Ola reach me I will pay them'. But Ola is only concentrating to Harass the Customer rather than asking the driver for the payment.

-At present, Ola is threating me that they will proceed legally and send the notice to my home and it will damage my reputation in my surroundings and also it decreases my CIBIL score,

why should I pay the already paid amount? Driver is willing to pay that amount, why cannot Ola ask money to the driver.

Until now, I have raised so many incidents on this issue but they did not provide me the required solution.

Ola Tickets:

#[protected]

#[protected]

#[protected]

#[protected]

#[protected]

These are all the tickets I have raised from June 2020 to Present, which have no solution from Ola.

I have submitted all my payment proofs (Fuel and GPay receipts) to Ola.

Please consider this as a major issue and solve it as soon as possible.

******Ola Driver Account : [protected]/ [protected]

******I have done Gpay to his son's number (Driver himself given this Gpay number) : [protected]

- Karthik Reddy,
-A Genuine customer of Ola.
+2 photos
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Jan 16, 2021
Updated by urstrulykarthik
Hello Sir/Madam,

It’s been 4 days since the complaint raised., No response from Ola Cabs !!

Regards,

Karthik Reddy.
Jan 18, 2021
Updated by urstrulykarthik
Hello Sir/Madam,

It’s been 6 days since the complaint raised., No response from Ola Cabs !!

Regards,

Karthik Reddy.
Jan 21, 2021
Updated by urstrulykarthik
Hello Sir/Madam,

It’s been 9 days since the complaint raised., No response from Ola Cabs !!

Regards,

Karthik Reddy.
Jan 28, 2021
Updated by urstrulykarthik
It’s been 2+ weeks, No resolution yet ...
Feb 03, 2021
Updated by urstrulykarthik
It’s been 3+ weeks, No resolution yet and Ola Cabs keep harrassing me for the already paid amount !!
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