Ola Cabs / Ani Technologies — high fare than shown on app during booking | |||||
I booked a auto from poonamallee to t nagar, on 15/01/19 the actual fare should be around 215 rs, but while getting down it shown 485, i argued and paid to the driver. Immediately i registered a complaint with customer care, ticket no[protected], they told refund will be through ola money within 24 hrs. Nothing happened till today, i called yesterday, they told technical issue, they told wait for 48 hrs. How to reach you also, it is very difficult. Ola - tell us when it will be solved. Ola, try to understand the customer pain. Also understood the future will be customer driven business, If you are neglecting customer voice, the customer will avoid your service First receive customer concerns and revert on those Hope to get any turn around. Kannan Was this information helpful? | |||||
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+91 80 6735 0900 [Regd Office]
+91 80 4665 5300 [HQ]
Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
Driver name: Muthuraj / CRN [protected]
date on ride: 06.01.2019, Sunday, 8.48pm
both of these drivers have cancelled my trip at the neck of the moment.
it troubled me lot.
even OLA doesn't have option to report this
at support field they purposefully resulting an error.