Ola Cabs / Ani Technologies — higher charges taken

On 19.11.2019 we travelled by Ola taxi vide TXN no CRN[protected] & paid RS 151/
On same day we again booked for same same place vide CRN [protected] but we paid excess 33/ means RS 184/ for same destination due to following reasons.
1. Before this deal we were compelled to cancell TXN CRN [protected] as driver mr Rohit Namdeo refused to go and we were compelled to cancell for booking of new deal hence cancellation charges RS 15/ loaded on us.
2. Then we booked vide TXN no [protected] of Mr Ravindra Patil who went by another way inspite of our request and he stopped at somewhere for more than 5 minutes for his personal works as we were in indore (other city) therefore we were compelled to pay RS 184/ instead of 151/ normal fare.
Kindly do the needful for refund of money excess charged to us.
K L Vadhwani
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