Ola Cabs / Ani Technologies — improper driver pick up location

I booked a share ride on 18 July, 2018 around 10.25 am. The driver said he has arrived but did not see the driver at the location. As I was running late and had no time to go search for the driver I cancelled the ride, for which I was charged 50rs extra. I feel this is not a fair way to deal with ola customer when there is a mistake from the driver.
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I booked Ola for an emergency. Driver cancelled the trip after knowing the destination is near. After booking another cab from Fastrack, the doctor left and had to rush to near by hospital. This inhumane action of driver is condemnable.
Trip reference: SUV•CRN [protected]. Driver: Bharathidasan.
Booked OLA auto No.TN 09 BL 4604 @ 15.48 today and received the OTP.Contacted driver T.Palanisamy (Mob.[protected]) and still he has not come for pick up. Ask the driver to cancel the trip.If I cancel, I will be charged for cancellation.

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    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
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