Ola Cabs / Ani Technologies — incorrect billing on rental

Address:

Archana Nivas, Malayamma, 673601

Dear concerned,
I have logged a complaint (#[protected] with ola cabs on regard to a rental trip i have taken in ola on 28th july. I have billed for a 135km ride where my actual travel was not excess than 50km. An excess of about 1000rs including taxes has been levied upon my ride. I was promised to have a resolution for the same by 72 hours during the telephonic conversation with their executive. Not only i have not received any resolution, the ola support team is not even bothered to respond to my mails.

The map enclosed in their invoice shows an impossible route!!! I am seeking help because i have been an loyal customer to ola for years and now i doubt a out all the trips i've taken with ola.

I am attaching a invoice for the reference and requesting you to take relevant steps to help me with this query.

Yours sincerely,
Rejil chandra