Ola Cabs / Ani Technologies — incorrect charging of parking fees on my ola ride

Address:ANI Technologies Private Limited Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road Koramangala, Bengaluru, 560034, Bangalore, Karnataka

Ref: CRN [protected]

I had taken an OLA ride from Mumbai Airport Terminal 1 to Mulund (Home) on 15th Nov 2019 which i had booked through OLA Mobile App. While confirming the booking I was requested for a wait time of approximately 10 minutes as the cab was out side of the Airport Terminal 1. Now, since the cab was outside the airport, i should not be charged with the Airport Parking fees of Rs. 120. But in my invoice, i have been charged with the same. I would like to know why i have been charged when the cab was not parked at the Airport Terminal 1 and had to wait for the cab to arrive at the Airport Terminal 1 from outside.

I would like to have a refund of Rs 120 back in my account.
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    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
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