Ola Cabs / Ani Technologies — incorrect charging/bill for outstation trip

jogindersingh71

from Chandigarh, Chandigarh

Address:

Sector 27C, Chandigarh, Punjab, 160019

Yesterday on 7/7/2019 at 12:15 AM i booked a Prime SUV for a Outstation trip from T3 Arrival Rd, Indira Gandhi International Airport, New Delhi, 110037, India to Scf 14, Block C, Sector 27, Chandigarh with CRN [protected].
The estimate received was Rs 4588/-.However in early morning around 5.30 am i was shocked to see a non conversant route, after stopping cab & inquiring Local people it was learnt that we were on G.T road towards Rajpura punjab. Driver took us to a wrong route even he was insisting us to get down stating that destination has arrived.
After reaching he produced a bill of Rs 5792/- I tried my best to reach customer care for speedy resolution of issue but failed, Two banglore nos remained unanswered.ultimately we paid the amount.
The difference amount may pls be refunded.The travel time was exceeded by 3 hours despite unnacessary harrasment.

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Comments

tanishqjain010

from Dewas, Madhya Pradesh

Sir,
I have booked ola cab. I have paid amount of rupees 117 from my google pay account(UPI transaction id and google transaction id is in photograph attached) but driver has taken extra cash of rupees 117 by arguing. I was in hurry that's why i paid him by cash too.

Sakina Kapasi

from Mumbai, Maharashtra

I had cancelled a ride last week ... Today when i took a ride ola charged me 50/- for the ride i had cancellled last week ... Cancellation charges so much can i know the reason????