Ola Cabs / Ani Technologies — mcd charges paid separately with penalty

Address:

Ghaziabad, Uttar Pradesh, 201009

Driver was not having the mcd and jumped the toll plaza. Suddenly caught by toll officers and penalised with 600 rupees. He was not having cash hence requested me to do the payment.
After getting confirmation from ola executive i have done the payment and th3 agent assured that it will be refunded back. Now ola is not returning the amount saying no payment is made at mcd toll.
Moreover i have the toll receipt as well. I have contacted a lawyer and will be sending legal notice to the ola registered office. I have the proofs with me.

I will not recommend ola to any of my friend / colleagues.