Ola Cabs / Ani Technologies — misbehaviour of cab driver

Hi,

I have booked ola ride on 2nd june 2018 at 9:08 am. I have booked my ride from mathura to kadam resort vrindavan. After booking the ride, i called up the driver to know about the status. He told me he is on the way but according to my ola status he has not moved a little bit. After 15 minutes, i called him again because i could not find the status in the ola ride he again told me he is on the way. He was only 3 minutes away from me from last 15 minutes. I cancelled the ride and booked another one. After cancelling his ride, i got an abusive message from the driver. Is this the way to behave with the customer. Please take necessary action against him. I expect a positive response from you. I have attached the screenshot of message and the ride details along with this mai.