Ola Cabs / Ani Technologies — misguided information for rental cars on airport-kolkata

Hi,

I have taken ola rental cabs on 24th jun, at kolkata airport for 12hrs and 120kms. I have been informed with misleading information that it would cost rs1899. But when i got the receipt it was 2199 plus tax amount.

When i called customer care and informed about the current situation, i had been told to pay the amount and they are not responsible for the misguided information provided because it was not their department.

For me, it is just a single name ola. I am very much frustrated about the service which i got in customer care and too mich dissatisfied with the information provided at airport.

It means, ola does not want to believe people's at their counter at airport or they don't want to respond properly when these kind of situations occur.

Even the tax amount which was charged wasn't informed to me priorly.

Do i get any refunds or stop trusting ola. Kindly suggest.

Email id:[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Why OLA auto drivers always cancel the ride from their end my home to workplace (4.5kms)?
The number of cancellations per day should be limited to OLA also.
A lot of people are really facing problem with this auto drivers. It's really disgusting.

Please consider the issue and pay heed towards this.
Abraham Gopilli's reply, Jun 18, 2018
The auto drivers are really much adamant and arrogant. Not all of them but most of them. So atleast customer satisfaction should be considered by OLA

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9455
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information