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Ola Cabs / Ani Technologies — my account is blocked for 10 days

Hello,
I am susmitha, a regular customer of ola
And recently have faced a problem of the ola app. My ola account has been blocked for ten days by which causing me inconvenience in booking a cab for my travelling purpose. I contacted customer care, they said to write a grievance since i have violated the rules. Please resolve this issue at the earliest.
Updated by Sri Perumbuduri Susmitha Mar 19, 2018
Requested to get back ola connectivity as earlier.as my account has been blocked for one week.
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    Customer satisfaction rating
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    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034