Ola Cab — Driver misbehavior & customer care no-response

Address:	New Delhi, Delhi, 110059
Website:	OLA Cabs

Hi all,

This is regarding the ola cab driver's misbehavior on my trip last saturday and customer care's non-response despite repeated calls.

Trip details:
Date & time : 15th april 2017, saturday. 7:57 pm
Cab: white xcent
Drive: narender sharma
Complaint :
1) on the start of the trip when the driver was instructed to take the route as told he denied saying that he will be going as per navigation.
2) while on trip he was driving rash and taking wrong cuts and when requested to drive slowly and properly as i was accompanied by my 2 kids he still continued to drive rash.
3) on handing over the cash, driver shouted and was rude when returning the change. He was in quite a hurry and misbehaved.

Complaint about ola cab's customer care:

Call details:,
15th april 8:50 pm
15th april 9: 45 pm
17th april 5:03 pm

The matter was reported thrice to the customer care with all the details (Refer to the timings mentioned above) and the only answer i got id that the concerned department's tem will contact me in 15 min, in an hr. And so on. Till date the matter is not resolved and i haven't heard from the so called "concerned department's" of ola cabs.

Indeed this shows sheer carelessness and no respect for female's complaint and i have lost trust in ola.

I request all the readers to boycott such cab service and write their complaints on public forum to make other people aware of such incidents if they have ever come across.

Regards,
Shalu