Ola Cabs / Ani Technologies — no proper pickup

Address:

Tirunelveli, Tamil Nadu, 627007

We've booked a ride in ola today in tirunelveli. But we were not supplied proper service by the driver (Manikandan tn67aj5724) as he cancelled the ride himself saying that we cancelled it. Now ola is charging us extra in our next ride as a cancellation fee. We've booked the ride for 2pm although he saw us he cancelled the ride. He is not responsible as he ended the call while we were speaking to him without any manners. We didn't cancel the ride so we have no need to pay the extra charges as cancellation charges. Kindly refund us the extra charge (Rs50) in our account.