Ola Cabs / Ani Technologies — ola charges penalty when driver cancels trip and no customer support

Booked Ola Auto from no.[protected] but driver cancelled trip, Ola charged penalty to my no., When tried to waive off it, app is showing you can't do it. Even Ola Auto drivers cancels trip when payment method is through online instead they ask you to pay through cash so that they can take long route or traffic area or wait in petrol bunk and charge extra money, if we refused for cash payment they cancel trip. Whenever we call Ola support to complain they instead of talking to customer cut the call. There is no proper system to raise an issue in ola. I Want ola to waive off the money.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9454
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information