Dear concern Authority.
My ola mobile registered number is 772...765 . I booked ola on 22/12/21 for my wife she was traveling to wadala bus depot. While booking I have already selected mode of payment as cash. Ola driver named Mr. Firoz Ziauddin Shaikh with mobile number 790...96 came to pickup. After ride my wife called me ask me wether I should pay him cash and I also asked her pay cash after trip end. And accordingly she paid amount Rs 154/- to driver. Further when I wanted to book another ride for myself I was surprised to see pending amount Rs 152
To clear before I could book ola for another ride.
Same day and next day again I raised this issue with ola support to clear extra payment ask by ola. Till today this matter is not solved by ola. Later I received email message from ola support that they will not help me into this matter and I have to pay amount before I could book any other ride.
How iam suppose to pay twice for one ride.
Request please resolve issue.
Thank you
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