Ola Cabs / Ani Technologies — Ola credit charged in spite of cash payment

Aresha

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400095
Website:	Www.olacabs.com

Two rides taken on 22nd December 2016. (Driver : Salahuddin Choudhary ([protected]) OSN[protected] and Wasim Khan ([protected]) OSN[protected] were paid for in cash and yet charged as ola credit and demanded as payment due. In spite of speaking to the call centre in December the issue remained pending. Today after calling the call centre and speaking to executive Smitha gaurav and her supervisor ritu kumari, the issue still remains strong unsolved. The response they gave me was that I had to pay up since the driver denied taking money. It's not the question of rs.175.. why should I pay them again when I have already paid? And how does one prove anything in this matter since they are trusting what the driver says? I will never use ola for myself or my office staff as this is highly unprofessional and disorganised.

Was this information helpful?

No (0)

Yes (0)

Related Ola Cabs / ANI Technologies reviews

View all 9455 Ola Cabs / ANI Technologies Reviews

Comments

Vinayak Sinha

from Allahabad, Uttar Pradesh

I booked an ola to ride later.. but when i checked at my designated time it stands cancelled.. there was no communication made regarding this.. i m totally disappointed.. i got late because of this.. booking id- CRN[protected]
Time 8:10 AM
Date- 6th-1-17

Nirmala Gaunekar

from Pune, Maharashtra

I booked Ola cab from Mumbai central to Goregaon east on 12th Jan 2017. They charged me almost double without giving any indication or information. I got the feeling of cheated or got deceived by Ola.