Address: | Mumbai City, Maharashtra, 400095 | Website: | Www.olacabs.com |
Two rides taken on 22nd December 2016. (Driver : Salahuddin Choudhary ([protected]) OSN[protected] and Wasim Khan ([protected]) OSN[protected] were paid for in cash and yet charged as ola credit and demanded as payment due. In spite of speaking to the call centre in December the issue remained pending. Today after calling the call centre and speaking to executive Smitha gaurav and her supervisor ritu kumari, the issue still remains strong unsolved. The response they gave me was that I had to pay up since the driver denied taking money. It's not the question of rs.175.. why should I pay them again when I have already paid? And how does one prove anything in this matter since they are trusting what the driver says? I will never use ola for myself or my office staff as this is highly unprofessional and disorganised. Was this information helpful? |
Time 8:10 AM
Date- 6th-1-17