Ola Cabs / Ani Technologies — ola double payment

I booked a cab on nov 12 and paid rs. 224 to the driver after closing. Booked another ride on nov 19 with the bill amount r.413 and the driver said it is ola money and no need to pay cash (Thanks to his honesty, although the previous driver didn't cheat me because the ride shown the money after closing).

I came to know my account was changed to postpaid without any information or acknowledgement from me. Now the account says my total due is 224+413=637.

I came to know my account was changed to postpaid only by nov 19 but the previous incident was on 13th. The customer care people say they can't do anything because the complaint was lodged after 3 days of the ride.

This is actually smart cheating and i have came across few of my friends who have had the similar experience.